Effective Date: August 19, 2025
These Terms and Conditions ("Terms") govern your use of the XPlace platform, owned and operated by Pontech Group L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates.
1. Eligibility
You must be 18 or older and reside in a jurisdiction where crypto trading and purchase are legally allowed.
2. Wallet Access and Authentication
XPlace is non-custodial - we do not store or access private keys.
3. Platform Services
Swaps: XPlace enables swaps via Jupiter API.
Copy Trading: If someone copy trades you, you earn assigned % of the 1% fee charged on that trade.
Feed: Your wallet activity may be shown in a social feed, excluding private activity or where disabled.
Card: XPlace offers prepaid card services with details specified under "Card Services".
4. Card Services
4.1 Purpose
The XCard is a non-custodial debit cards connected to a s Solana smart contract. Users top up on-chain contracts with supported cryptocurrencies (e.g., USDT, USDC, USDG), and card payments are settled directly against those funds. Supported currencies and chains may change without prior notice.
Cards are available as virtual (for online and mobile payments) or physical (plastic or metal), and may be linked to Apple Pay or Google Pay where supported. The Card can be used worldwide wherever Visa are accepted.
4.2 Fees and Charges
Visa enabled.
KYC requirements vary depending on card type and jurisdiction.
Application and issuance fees may apply depending on the selected card type (virtual, plastic, or metal).
Top-up, network, or processing fees may apply.
Minimum top-up amount applies and may change.
The XCard is not a bank. Balances are held on-chain in a Solana smart contract and do not accrue any interest.
Exact fees are disclosed during the application or top-up process and may be updated periodically.
4.2. Withdrawals and Refunds
Balances are stored on-chain and may be withdrawn back to a user’s wallet, subject to issuer limits, network fees, and applicable intervals.
Refunds, chargebacks, and redemptions are processed on-chain in collaboration with the licensed issuing partner, and are subject to their policies.
XPlace is not responsible for declined transactions, merchant acceptance, or refund processing.
4.3 Use of the Card
Spending limits (monthly, transactional, ATM, etc.) are set by the issuing partner and may change for compliance or risk control.
XPlace or its partners may suspend, revoke, or cancel a Card in cases of fraud, regulatory requirements, or breach of these Terms.
Clients are responsible for safeguarding card details (including CVV, PIN, and credentials). Unauthorised use of the Card is the responsibility of the Client to the fullest extent permitted by law.
4.4 Card Cancellation
Users may cancel their Card at any time.
If balance ≥ minimum redemption amount, a refund process will be initiated.
If balance < minimum redemption amount, the user may cancel but forfeits the remaining balance.
4.5. Regulated Issuance
The issuance of XCards (virtual and physical) is conducted in partnership with a licensed third-party provider, which ensures regulatory compliance and operational support. For detailed conditions, please refer to the Partner’s Terms of Use.
Fees
XPlace charges a 1% fee on swaps executed through the platform. This fee is split between the platform and the original trader if the trade was copy-traded or made by a referral.
User Conduct
You agree not to:
Use XPlace for illegal purposes
Engage in spam, fraud, or manipulation
Interfere with platform operations
Disclaimer
XPlace is provided "as is" without warranties. We are not responsible for losses from trades or on-chain activities.
Limitation of Liability
To the extent permitted by law, Pontech Group L.L.C-FZ is not liable for any direct, indirect, or incidental damages arising from use of the platform.
Governing Law
These Terms shall be governed by the laws of the United Arab Emirates.